Comments on: Mine Host

By: Min

Min — Tue, 18 Dec 2007 14:50:00 +0000

I hear ya! Same host by the look of it. 48 hours and counting. I was asked to rename all my html pages to .php. No problem, I don’t mind losing my number one Google rank, no siree.

By: Jaybee

Jaybee — Tue, 18 Dec 2007 14:56:03 +0000

Mmmmm may well be the same host. I was asked to do the same. My answer was probably very similar to yours.

By: Mike Cherim

Mike Cherim — Tue, 18 Dec 2007 19:09:42 +0000

Time to shove a hedge hog up his…. never mind, I’m being crude. My heart goes out to you Gill. I own a web hosting company (and we don’t treat our customers as parasites), but we don’t own our own servers or facility. We lease. Thus we are still at the mercy of those upstream so to speak. We had one before the one we have now and they were terrible. Tons of downtime, and a lot of run-around if we needed anything. And what irritated us was we never knew who we were talking to so no relationships could be established. Every person that worked there had a support username (not a real name) that was a variation of the facility’s name, e.g, CrappyServersRUs. crappyserversrus, crappy-server-r-us, so on a so forth. That was annoying. We wanted to establish relationships with these people and be able to talk to these people but noooo. We later learned they were full of more crap than we first thought, but that’s a story for another day.

Welcome back stranger.

By: Jaybee

Jaybee — Wed, 19 Dec 2007 01:21:46 +0000

Thanks Mike

I wouldn’t waste a good Hedgehog on him. I have the same name problem. I’ll get a reply from (name changed to protect the ~~guilty~~ ~~stupid~~ idiotic) MarkH but I could swear that 5 minutes later I’m talking to a completely different person, either that or he has the memory span of a gnat. When you’ve been dealing with someone on live support for the past two hours for them to then ask what the domain name is……

By: Mike Cherim

Mike Cherim — Wed, 19 Dec 2007 19:06:20 +0000

@Min: You should add an .htaccess file to your domain with 301 redirects, changing your *.html file names to *.php so that you won’t lose rank. That said, your host should be able to set up the server to run PHP on HTML pages. That said, again, why it’d be mandated by the host is utterly ridiculous. I mean if you have an HTML page that isn’t running PHP scripting, why on earth would they require such a change. My advice: Since you’re about to go through a change, find a new host. One move, double the benefit.

By: Jaybee

Jaybee — Fri, 21 Dec 2007 02:07:59 +0000

Ahh Mike if only you knew. If Min is on the same host as I am, that’s precisely the problem.

I use htaccess to parse all my html pages as PHP as I use PHP includes for the borders, nav etc. Been working fine for years then all of a sudden, no borders. The PHP includes stopped working. I went in to check what was going on and the AddHandler for Apache in htaccess had been commented out.

Removed the comment and all was OK until the next morning when it was back again. I removed it. Next day the same thing but this time removing it made no difference. That’s the long story as mentioned above. They installed PHP5 alongside PHP4 and borked something in the process.

Yesterday, they finally went back to the old set up of PHP4 but this morning the comment was back again. I took it out and fired off another support message - “close but no cigar”.

They are running something once a day that is going in and adding this darn comment and they don’t seem to have a clue what it is.